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Service & Maintenance

Want to keep your van on the road for longer? Keep reading!

What’s Covered?

  • Servicing, in-line with manufacturer guidelines.
  • MOT testing.
  • 24/7 Breakdown Assistance & 24/7 Driver Helpline.
  • Warranty Claim Bookings.
  • Replacement tyres due to fair wear and tear.
  • Punctures to tyres which are within the tread.
  • Replacement brake pads and discs (fair wear and tear).
  • Replacement fuel, oil and air filters & spark plugs at point of service.
  • Replacement bulbs & wiper blades.
  • AdBlue and fluid top ups, at point of service.
  • Vehicle collection and delivery or courtesy car on the day of service – provided directly by the garage.

Choose Vanaways as your Service & Maintenance Provider:

At Vanaways we can supply service and maintenance packages via our partnership with Autoserve, which is the most cost-efficient way of maintaining your vehicles.

We offer discounted labour rates using main dealers and local approved garages, which are price protected for the full term of the contract and have 16,000 approved garages on board at your disposal for maximum convenience.

Competitive on price, our package helps you to save money in the long run. A service plan helps to avoid any unexpected repair costs, and improves your van’s longevity and efficiency, keeping you on the roads!

The Process

You will be given a QR code that drivers can scan and make any enquires or bookings with, alongside access to a 24-hr helpline.

Simply contact Autoserve via the QR code, App or Phone and a dedicated professional will make an appropriate booking or recovery request.

We will organise your vehicle collection for the day of service and deliver it back to you free of charge. If you require a courtesy vehicle for the duration of the service, repair, or inspection we will make the necessary arrangements to get this to you.

Why do you need a service & maintenance package?

Investing in a service and maintenance package for a new commercial van is a strategic choice that ensures cost efficiency, through identifying potential issues before they escalate into costly problems.

Regular maintenance minimises the risk of unexpected breakdowns, ensuring that your van spends more time on the road, than in a repair centre. Ultimately, this translates to increased productivity and profitability for your business, as the van remains operational for longer periods.

Routine servicing not only sustains the vehicle’s performance but also extends its lifespan, which maximises your investment in the long-term. In essence, a service and maintenance package for your commercial van isn’t just about immediate cost savings. By addressing wear and tear promptly you are financing the sustained efficiency, reliability, and durability of your vehicle; safeguarding its value over time.

Get in Touch Today for a Free No Obligation Quote

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How often will my vehicle need to be serviced?

Depending on what van you purchase, there will be varying manufacturer servicing guidelines that will suggest how often you should routinely service your van. A general rule of thumb is that you should get your vehicle serviced once a year, however an additional service may be required depending on the accumulated mileage and the age of the van.


In the UK, the legal tread depth limit is 1.6mm for both cars and vans, however you should look to replace your tyres if you notice any uneven wear, change in pressure and general damage. This is to ensure optimum safety whilst on the road and to keep your vehicle performing and handling at its best. Tyre degradation can vary depending on road conditions, personal driving habits, and vehicle alignment/camber.

Tyre punctures can oppose a serious problem to drivers, which can contribute you increased downtime of the vehicle. Depending on the type of puncture and the root cause, this will affect the severity of the puncture and therefore the vehicles efficiency.

Slow punctures can occur without the driver’s knowledge, resulting in a loss of inflation over a longer period of time. Wheel damage such as tire bead damage (where the bead meets the rim), valve stem damage (the mechanism in which tyres are inflated by), and general punctures whereby a sharp object is bedded within the tyre are the most common causes of a slow-puncture.

Servicing Electric Vehicles

Electric van servicing and maintenance schedules differ significantly from fuel-powered vans due to their distinct motor components. EV’s generally have fewer moving parts compared to internal combustion engines. However, specialised knowledge and training is required to handle their unique elements such as batteries, electric motors, and charging systems.

The type of service for an electric van predominantly focuses on battery health, cooling systems, and electrical components. Battery maintenance is pivotal to the longevity of an electrical vehicle. Checks will include the managing of charging behaviours, degradation, and the correct functioning of cooling systems.

Typically, electric vans require less frequent servicing due to fewer parts prone to wear and tear. However, battery health checks and software updates may need more regular attention to ensure the vehicle is operating at an optimal performance. Service schedules may vary based on mileage and manufacturer recommendations, often leading to longer intervals between service appointments compared to fuel-powered vans.

Understanding these nuanced differences and adhering to manufacturer-recommended maintenance guidelines are critical for ensuring the efficiency and reliability of these vans in the long run.

Benefits of a Service & Maintenance Plan

Cost Savings: A structured maintenance plan reduces the risk of major breakdowns or component failures. By addressing potential issues early on, you avoid costly repairs that could disrupt your business operations. Alongside this, a maintenance plan allows for better budget forecasting when it comes to repairs. With regular servicing, you can anticipate and plan for maintenance costs, avoiding unexpected financial hits.

Increased Longevity & Efficiency: Regular servicing ensures that the van’s components, from the engine to the transmission, are well-maintained. This upkeep contributes to the van’s longevity, allowing it to perform optimally for an extended period of time. A well-maintained van operates more efficiently – regular oil changes, filter replacements, and tuning keep the engine running smoothly, optimising fuel consumption and reducing emissions.

Enhanced Safety and Reduced Downtime: Routine maintenance checks cover crucial safety features such as brakes, tires, and suspension. Ensuring these elements are in top condition minimises the risk of accidents due to faulty or poor functioning parts. Scheduled maintenance helps avoid unexpected breakdowns, which means less time off the road for repairs. We will organise and coordinate any collection and delivery of the vehicle, including a replacement if required.

Manufacturer Compliance and Enhanced Resale Value: Following the manufacturer’s recommended service intervals ensures that your van stays within warranty guidelines, ultimately safeguarding you from potential warranty-related complications. A documented service history demonstrates that the van has been well cared for, which can positively impact its resale value if you decide to upgrade or sell.

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Tailored Support and Peace of Mind: Service plans often offer personalised assistance, providing access to expert advice, technical support, and guidance on optimising your van’s performance. At Vanaways our service and maintenance plan provides you with a 24/7 breakdown and drivers helpline, meaning you have around the clock support. Knowing that your van is regularly maintained and in good condition gives you peace of mind, allowing you to focus on your business without worrying about unexpected complications.

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Van Sales UK
Based on 410 reviews
Service was super good from start to finish.
Ray J.
I never thought acquiring a new van could be easy as it was with VANAWAYS, the whole process from making enquiries to van delivery was just within the range of only 2 weeks.van is perfect and just like the way I wanted it to be.Steven Barnett my account handler was very professional and very friendly throughout the whole process. thanks Steven, thanks VANAWAYS and everyone that contributed to make this a success.
Cyrus A.
Quick response from Rob. I’d seen a van online with a stupidly low monthly price. Sent a request for the quote and just got a call the next day. No hard sell. The quote was actually cheaper than what the website said. Initially couldn’t get the finance through (my credit history) but within 3 hours it was sorted with another lender that Rob sorted for me.Van was delivered for free to my door, 2 weeks to the day from my first enquiry. Absolutely over the moon with my new Ford Custom and Rob and Vanaways service. Definitely would recommend!
Dealt with steve Barnett brilliant quick service real customer care, can’t recommend enough!
Liam is a credit to the business, deals with requests and queries almost instantly! always putting our customers first, thank you Liam! Rachel - Fleetmaxx
Rachel P.
Wouldnt deal with any other supplier, cant fault them. Great service and fast turnaround as always!
Cordelle G.
I would just like to say a big Thankyou to Liam and his team at vanaways, gave him a call on a new van (Transit custom ) and bam, all sorted with no problems and order completed with van on way... would strongly recommend that if you are in the market for a van then vanaways is the go to company. This is probably our 15th vehicle ranging from vans,trucks,tippers all from vanaways.MAKE VANAWAYS YOUR GO TO COMPANY IF YOUR LOOKING FOR A STRAIGHT FORWARD AND FAST PURCHASE. ⭐⭐⭐⭐⭐
mark T.

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